Welcome to our dedicated page for asking answering our most frequently asked questions.
BE CAREFUL OF FALSE CLAIMS. Although most hair is gone in 3 treatments, it’s just not possible for all the hair to be gone forever in that timeframe, regardless of the laser machine being used. Depending on your hormones, you may require the occasional spot-touch-up every so many years in some areas. If anyone tells you different, run. Don’t walk…run!
You may have quicker results if you have had previous laser hair removal treatments or have super fine, low-dense hair.
The number of treatments desired will depend on:
- the desired degree of hair reduction (as the number of hair declines, some people become very enthusiastic and want even less hair than they had originally planned on)
- hair colour (people with naturally light coloured hair sometimes need more treatments)
- ethnic and genetic background (people with dark skin sometimes need more treatments)
- hormonal status
- area being treated
- hair density
- weight (obesity can increase hair growth)
- medication (for example medicines like Dilantin and cyclosporine can increase hair growth)
“Beauty is being the best possible version of yourself on the inside and out.” – Lancome Paris
24 hours notice is required for all cancellations.
Kindly understand you will be charged 50% of each service if you cancel your appointment without the minimum notice.
Kindly plan to arrive 5 to 10 minutes prior to your service, allowing plenty of time for a leisurely check-in. Being late may result in a shortened appointment as other guests may be scheduled after you.
We are an adult orientated spa, offering a tranquil atmosphere and as such, we do not have supervised spaces that are appropriate for children under the age of 13.
Yes. During your booking, you may choose the time and esthetician you wish to book your service with.
To book your go to vagaro.com/brooklinlaser and click:
– Click ‘Book Now‘
– Click ‘Select Service‘
– Select the ‘Service Provider‘ of your choice (or select ‘any provider’)
– Select a ‘Date‘ – Click the ‘Search Button’
– Select a ‘Time‘ block that works with your schedule
– Click ‘Add Service‘
– Follow instructions for adding your name and contact information
– Once you accept, you will be emailed and/or sent a text notification confirmation.
Booking two to three weeks in advance is recommended to secure your best choice of appointment dates and times. However, you are always welcome to visit our easy-to-use online booking app, Varagro for a last minute time slot.
Due to COVID, we are not offering walk-ins. You are welcome to call the spa from outside to see if we have an opening. If we are not with a guest, you are welcome to come in.
Gift cards are available for purchase in $25 increments. Gift cards do not include gratuities and may not be used for this purpose.
Gift certificates are available for any one or more service and do not include gratuities and may not be used for this purpose.
We accept Visa and MasterCard, American Express, Debit and Cash.
e-transfers are accepted for porch deliveries or payment of gift e-cards/e-certificates.
Yes, for your convenience, we offer free Wifi. Please speak with one of our estheticians to request the log in and password.
Yes. There is ample free parking in the lot beside, and behind our building as well as out front on the street.
Yes. During your booking, you may choose the time and esthetician you wish to book your service with.
Yes. We are up to code on accessibility standards including a fully accessible washroom and parking directly beside our front door.
One day prior to your appointment, please shave the treatment area. DO NOT pick, pluck, tweeze, thread or wax between laser appointments as doing so will lessen the affect of the laser treatment.
Four weeks before treatment do not: Expose treatment area to the direct sun (tanning beds or natural sun); apply self-tanner to the area; or wax, tweeze/bleach/electrolysis the area.
Two weeks before treatment no: Dermal-filler or botox.
Please reach out with quesitons by calling us at 905-655-1999
Bumps and redness are normal. It is normal for the treated area to feel like a sunburn for a few hours. You should use a cold compress if the sensitivity continues. If there is any crusting, apply an antibiotic cream. Darker pigmented skin may have more discomfort than lighter skin and may persist longer.
Immediately following your treatment, and for two weeks after your session, you should avoid unprotected direct sun exposure. If you have to go out into the sun, then you will need to apply sunscreen with Zinc, 20 SPF, or higher.
Guests obtaining laser hair removal treatments need to refrain from waxing and/or tweezing as a hair removal option. While receiving laser treatments, please shave to remove remaining hair in between laser sessions.
Do NOT preform any activities that make you sweat. Sweat contains bacteria which will aggravate sensitive hair follicles resulting in a rash or worse, a skin infection.
Dead hairs will begin to shed 5 to 30 days after your treatment. Exfoliate to speed up hair shedding.
Missing an appointment does not mean starting over.
Lasers create a beam of highly concentrated light that penetrates deep into the skin where it delivers a controlled amount of therapeutic heat that is absorbed by the pigment located in the hair follicles. The laser is only effective when the hair follicle is in its active growth phase. The laser pulses for a fraction of a second, just long enough to destroy numerous follicles at a time and leaves the surrounding skin unaffected. Once these follicles are destroyed, the hair should not regrow even if you miss your next treatment session.
This may happen due to your hair growth cycle, but it’s no problem!
An additional “touch up” treatment on a small troublesome spot can be arranged between treatments, no questions asked. There is no safety limit on the number of treatments a person can have.
You are welcome to shave any face or body part between appointments, but please do not pick, wax, thread or pluck.
Won’t shaving make my hair grow back thicker? No that’s a myth. Shaving hair does not change its thickness, colour or rate of growth. Shaving facial or body hair gives the hair a blunt tip. The tip might feel coarse or ‘stubbly’ for a time as it grows out. During this phase, the hair might be more noticeable and perhaps appear darker or thicker — but it’s not.
Waxing is best when hair growth is about 1/2 cm long.
- Area sanitization
- Gentle application of tea tree cream soft wax
- Area cooled with aloe gel
- Foundation concealer
- Powder, if needed
Brow waxing comes with a complimentary fill using a brow extender, trio brow blend and/or brow defining pencil.
1. Select the right facial for your skin, we can help during a free skin consultation.
2. No laser, waxing or shaving 48 hrs before/after.
3. Avoid sun 48 hrs before/after.
4. Come bare-faced with cleansed skin, if possible.
5. Do not exfoliate for 48 hrs after.
What happens if you can’t cleanse before seeing us? No worries, we’ve got you covered. All facials come with a face cleanse and tone prior to the treatment.
Our licensed aestheticians will welcome you into our spa and take time to consult with you about your skin concerns. They will ask questions about your skincare regime, products, diet and water intake.
Our aesthetician will then take you into one of our spa rooms that has been specially prepped for you with dimmed lights, lightly scented natural candles, calming music and a relaxing fireplace. You will then be left alone for a few minutes to get under the freshly washed blankets and to make yourself comfortable.
Upon return, our aesthetician will wrap your hair with a headband and cleanse your skin. Depending on which facial you are receiving, your skin (face, neck, décolleté) could be steamed, exfoliated, massaged and masked. During the facial or mask application, you will receive a hand and/or arm massage with a warm towel application.
The final step includes an application of toner, serum, moisturizer, thermal concentrate water and sunscreen (daytime).
Depending what facial you come to use for, you may expect some or all of the following:
- Consultation (skin/products/concerns)
- Eye cleansing
- Skin analysis
- Second cleanse
- Scrub (exfoliate)
- Steam treatment*
- Facial massage cream
- Personalized mask*
- Eye cream
- Facial serum
- SPF if needed
*Available with some facials, not all.
Dermaroller® surgical-grade micro-needles penetrate to the needed depth in the dermis causing “pin-point bleeding” and triggering the body’s spontaneous healing response. Identifying a small dot of blood means that the needed depth has been reached. This controlled injury underneath the skin’s surface causes the body to respond through the formation of new tissue layers of elastin and collagen fibers, as well as new capillaries for an improved blood supply in the treated area. The skin plumps and thickens in response to this stimulus ultimately reducing the appearance of scars and fine lines and other skin texture changes.
The micro-channels created by the needles allow skin care products and serums to penetrate and absorb deeper into the skin delivering more powerful results. These pinpricks kick-start your skin into healing mode which stimulates collagen and elastin production. The Collagen and elastin production plumps skin and improves the appearance of fine lines, wrinkles, acne scars, age spots, (sunspots), large pores, uneven skin tone and other types of scars and skin elasticity.
Recovery can vary but generally the skin will be pink or red appearance for 24 – 48 hours, much like a sunburn with some minor bleeding and very occasionally some mild bruising. The skin may also feel warm, tight and itchy for a short while. Generally the inflammatory reaction of the skin is usually short and fades significantly after a couple of days on average, depending on the skin colour of the individual. It may take longer for older clients or with a more sensitive skin type.
Side effects and risks are minimal with this type of treatment and typically include minor flaking or dryness of the skin, with some mild scab formation in rare circumstances. Since the tiny pricking channels close within minutes, and provided the procedure is done under clinical conditions, infections are extremely rare. Small white skin spots (milia) may also form on the skin which can be treated if these are persistent. As this is a non-ablative treatment, hyper-pigmentation or darkening of the skin area treated is highly unlikely but can very rarely occur.
A series of 3 treatments is recommended, with 6 weeks between treatments and an annual treatment after that.
Your service begins with a thorough cleansing with Dermaroller® gentle Skin Cleanser. When the treatment begins, Dermroller® Dermroller® CIT Hyal, micronized and concentrated Hyaluronic Acid Gel will be applied to your face to help the eDermastamp® gently glide over your skin. The eDermaStamp® Needle, is a single use, medical grade stainless steel micro-needle module that typically feels like a slight vibration, and almost like a massage with tingling on your skin. During the collagen induction process, the tiny needles in the eDermastamp® will penetrate through your skin creating tiny micro-lesions. These micro-lesions will trigger the production of your very own growth factors that result in collagen production. Lastly a Dermaroller® Mask will be applied for moisturizing and calming your skin. During the 20 minutes the mask is working, you will enjoy a hand and lower arm massage. Your eDermaStamp Micro-needling includes a product care package that you need to use as per the home care sheet you will be given
• Do I have sparse eyebrows?
• Do I have scars in your eyebrows?
• Did I over pluck your eyebrows?
• Have my eyebrows stopped growing?
• Do I have unsymmetrical eyebrow?
• Do I not like drawing on eyebrows every day?
• Do I want to have fuller, more beautiful shaped eyebrows?
• Do I want thick, full shaped, luscious eyebrows — like a model’s?
• Have I lost my brows from having chemo or alopecia?
If you answered yes to any questions above, microblading is for you!
The durability of microblading is dependant on many factors including:
1. The skin – If you have very oily skin or sweat excessively , the pigment may get pushed out of the Epidermis faster than a dry skin.
2. External factors – sunlight exposure, chemical peels, laser treatments, creams can also affect the durability of pigment significantly.
Procedure takes approximately 2 hours to complete. Healing process takes between 25-30 days.
Touch-up appointments may be recommended after 45 days and can take approximately 45 minutes.
Consequently, many people feel the permanent eyeliner procedure causes some discomfort, but often not anywhere near the pain the person was anticipating.
Permanent lip work is more painful than the eyes, but we are told over and over again, the results are well worth it.
Scalp Micropigmentation treatment typically lasts 4-6 years. After that time, a guest may experience some slight fading, to which they can come back in for a quick touch up.
Most guests can expect between 2-4 sessions to complete their treatment depending on the extent of hair loss or scarring. These treatments are usually spaced about 10-20 days apart.
If you are unsure of what style or type of hairline will work for you, Sital will be there to help. With artistic experience on how to fit a hairline to head shape and age, she can assist in recommending what’s best. Over the course of your sessions you can also tweak and adjust the hairline for a perfect result.
No. Scalp micropigmentation is a form of permanent cosmetics, but unlike tattoo ink, the scalp micro-pigment is designed to fall within the same colour spectrum of short cut hair. The pigment contains no additional colorants or additives and will only lighten, not discolor over an extended time.
Scalp micropigmentation also utilizes different equipment than traditional tattooing, ensuring the needle and machine are designed specifically for micropigmentation of the scalp.
FreezPen treats all types of common non-malignant skin lesions: warts, dark spots, liver/age spots, skin tags, moles, keratosis, angiomas, fibromas, milia, molluscum contagiosum and more. Please note that any types of malignant or suspicious growths need to be treated by a certified dermatologist.
Your lesion is expected to fall off 2-4 weeks after the treatment. Some lesions are more persistent and may take longer to disappear.
The treatment is comfortable and doesn’t hurt. It feels like a light pinch. There is no need for local anesthesia.
Most lesions require one treatment. Large lesions, such as warts, may require 1-2 follow up treatments.
Immediately after. Treatments involve zero downtime.
FreezPen cryotherapy is the safest modality for the removal of unwanted skin growths. Since FreezPen treatments are non-invasive and precise, the risk of scars and infections is significantly diminished when compared to other invasive treatments.
FreezPen treatment usually takes no more than a few minutes. The duration of the treatment depends on the number of treated lesions, the number of freeze-thaw cycles and the duration of freezing.
As many as you like. There is no limit on the number of lesions per session.
Yes, children are most commonly treated for warts and Molluscum Contagiosum. FreezPen cryotherapy is a tolerable modality suitable for both children and adults.
Yes, FreezPen treatment is safe for everybody.
Although FreezPen cryotherapy is the safest treatment today for the removal of skin lesions, a few rare side effects may still occur. These side effects include:
- Pigmentation – Temporary pigmentation is rare but possible because melanocytes are more susceptible to sub-zero temperatures. FreezPen minimizes the risk of collateral damage to healthy skin tissue, so the risk of pigmentation is minimized as well.
- Blisters – temporary blisters may appear in the lesion area due to fluids that are released from destroyed lesion cells.
- Hair loss – like melanocytes, hair follicles are more susceptible to sub-zero temperatures. Hair follicles in the treated area are more likely to be affected, thus hair may not grow back in the area of the lesion after cryotherapy.
With a combination of the BleachBright products and our teeth whitener machine, the gel is able to penetrate the dentin, where the stains lie, and actually bleach them clear. This gives the white appearance of the teeth. Once all of the stains are removed, your pearly whites will show!
If you believe that you need to get your teeth professionally whitened at a dentist’s office with a whitening lamp to see real results, think again. With BleachBright’s innovative at-home and on-location products and services, you can get the brightest, whitest smile you have ever seen, and you can do it in the convenience of your own home if you want to. Our LED. teeth whitening lights accelerate our carbamide peroxide gel to whiten teeth more efficiently and safely than any other at-home method available and they are just as effective as other, more expensive whitening methods you will see in many dentists’ offices. We also have battery operated take home LED lights as well as ones that plug in and are powered by your smartphone. All are easy to use and provide cumulative results for a long lasting, white smile.
No. All sales are final, non-refundable and non-transferable. We do not offer refunds on laser, facial, hair/scalp or tanning packages.
You may book an appointment for a FREE skin analysis, hair/scalp or laser consultation and patch test prior to purchasing a laser package or a FREE skin consultation prior to purchasing facial or tanning packages.
No, we do not offer refunds on open products.
We have samples of most products that we carry. You are welcome to try a sample or two before you buy, FREE!