Welcome to our dedicated page for asking answering our most frequently asked questions.

BE CAREFUL OF FALSE CLAIMS

There is no way to predict how many laser hair removal sessions a guest will need. We can tell you that our LightSheer Duet Laser Hair Removal machine is new (January 2022); it’s manufactured in North America; and has Gold Standard ‘Diode’ Technology — allowing you to get the most for your money!

At Brooklin Laser Hair Removal Clinic & Spa, we are transparent about treatment times. Although most hair is reduced in 3 treatments, it’s just not possible for all the hair to be gone forever in that timeframe, regardless of the laser machine being used. You may have quicker results if you have had previous laser hair removal treatments or have super fine, low-dense hair.

And, here’s why:
Because 1/4 to 1/3 of the actively growing pigmented hair roots are damaged or destroyed in any one session, almost all people will want a minimum of four treatments to reach a satisfactory degree of hair reduction, and many people will wish to have more than four treatments, most commonly five to six treatments. In cases — for the reasons listed below in bullet format — additional sessions may be required directly after a package is complete; a few months later; a year later; or even many years down the road. This helps eliminate any new black or brown hairs that develop when dormant follicles started to produce hair, or when peach fuzz hair follicles mature and start to produce black or brown hair pigment.

The number of treatments desired will depend on:

  • the desired degree of hair reduction (as the number of hair declines, some people become very enthusiastic and want even less hair than they had originally planned on)
  • hair density (people with dense hair commonly need more treatments)
  • hair colour (people with naturally light-coloured hair sometimes need more treatments)
  • ethnic and genetic background (people with dark skin sometimes need more treatments)
  • hormonal status (puberty, pregnancy, menopause, etc.)
  • medical conditions such as autoimmune diseases, hirsutism, polycystic ovary syndrome (PCOS), etc.
  • area being treated (upper lip, labia and other hormonal or public areas commonly need more treatments)
  • age
  • weight (obesity can increase hair growth)
  • medication (for example medicines like Dilantin and cyclosporine can increase hair growth)
  • between appointment maintenance (shave only — if the hair is plucked, tweezed, threaded, waxed or pulled out in any way between treatments, it will negatively affect the laser hair removal progress)
  • consistency and frequency of treatments (catching the Anagen phase. A hair that has stopped growing or is no longer in the anagen phase).

NOTE: Enjoy a complimentary touch-up treatment on a small troublesome area or any spot we may have missed after any laser hair removal session — no questions asked! There’s no safety limit on the number of treatments you can have. We recommend scheduling this touch-up appointment within a few days of your laser hair removal treatment, as soon as you notice any troublesome or missed spots. Doing so ensures you get the utmost benefit from your laser hair removal sessions and helps avoid multiple hair growth cycles, which is not optimal for permanent results.

White or fine hair may be treated with electrolysis at the time of your laser appointments.

Laser hair removal on the face, underarms, arms, and legs can be booked every 4 to 6 weeks. On the trunk (back, shoulders, chest, stomach, pelvis, and buttocks), appointments are recommended every 6 to 8 weeks, depending on the guest’s individual hair growth cycle. Based on clinical and biological data provided by our National Trainer at Clarion Medical Technologies Inc., as well as our experiences and past practices, we typically recommend every 6 weeks for full-body hair removal.

NOTE: If you notice your hair growing sooner or later than the recommended times listed above, we ask that you please contact us to change your pre-scheduled appointment time. This way, we can align with your unique hair growth cycle, enabling you to get the most out of your treatments.

There is no way to predict how many laser hair removal sessions a guest will need. However, we can assure you that our LightSheer Duet Laser Hair Removal machine is newer, manufactured in North America, and equipped with Gold Standard Diode Technology, ensuring you get the most value for your money. Our machine is serviced by an engineer authorized by the manufacturer.

Reach out for a free consultation and/or patch test so you can try before you buy!

“Beauty is being the best possible version of yourself on the inside and out.” – Lancome Paris

Your treatment time is reserved especially for you. We are thankful you chose us, know that we value your business and ask that you respect our staff and scheduling policies. Should you need to cancel or reschedule, no problem! Please notify us at least 24-hours in advance.

No-shows and cancellations for any reason (sick, car won’t start, have to work late, you forgot about your appointment, etc.) with less than 24-hour’s notice are subject to a cancellation fee amounting to the cost of the individual treatment price posted on the BLHRCS website. 

45/75/90-minute or single services Full Body Laser Hair Removal treatment times are subject to a cancellation/no-show fee amounting to $45/$75/$90 or the cost of the single service(s) booked. A valid credit card will be kept on file for this purpose.

Laser Hair Removal, Tri-Lipo, Electrolysis and Skin Analysis Consultations
No-shows and cancellations with less than 24-hour’s notice are subject to a $15 cancellation fee. You will NOT be charged if you attend your consultation appointment, regardless if you purchase a future service or not. A valid credit card will be kept on file for this purpose. 

Kindly plan to arrive 5 to 10 minutes prior to your service, allowing plenty of time for a leisurely check-in. Being late may result in a shortened appointment as other guests may be scheduled after you.

We are an adult orientated spa, offering a tranquil atmosphere and as such, we do not have supervised spaces that are appropriate for children under the age of 13. 

Yes. During your booking, you may choose the time and esthetician you wish to book your service with.

To book your go to vagaro.com/brooklinlaser and click:
– Click ‘Book Now
– Click ‘Select Service
– Select the ‘Service Provider‘ of your choice (or select ‘any provider’)
– Select a ‘Date‘ – Click the ‘Search Button’
– Select a ‘Time‘ block that works with your schedule 
– Click ‘Add Service
– Follow instructions for adding your name and contact information
– Once you accept, you will be emailed and/or sent a text notification confirmation.

Booking two to three weeks in advance is recommended to secure your best choice of appointment dates and times. However, you are always welcome to visit our easy-to-use online booking app, Varagro for next day, same day or last minute time slots.

Gift cards are available for purchase in $25 increments. Gift cards do not include gratuities and may not be used for this purpose.

Gift certificates are available for any one or more service and do not include gratuities and may not be used for this purpose.

We accept Visa and MasterCard, American Express, Debit and Cash.

e-transfers are accepted for porch deliveries or payment of gift e-cards/e-certificates.

Yes, for your convenience, we offer free Wifi. Please speak with one of our estheticians to request the log in and password.

Yes. There is ample free parking in the lot beside, and behind our building as well as out front on the street. 

Yes. During your booking, you may choose the time and esthetician you wish to book your service with.

Yes. We are up to code on accessibility standards including a fully accessible washroom and parking directly beside our front door.

One day prior to your appointment, please shave the treatment area. Do not pick, pluck, tweeze, thread or wax between laser appointments as doing so will lessen the effect of the laser treatment.

5-Days before appointment, no:

  • Alpha Hydroxy or Beta Hydroxy (AHA/BHA)
  • Hydroquinone — this is a topical skin bleaching agent to lighten pigment
  • Retinols and retinoids like Retin-A or Differin
  • Salicylic Acids
  • Sugar/Salt scrubs
  • Benzoyl Peroxide

Two weeks before treatment do not: Expose treatment area to the direct sun (tanning beds or natural sun); apply self-tanner to the area; or wax, tweeze/bleach/electrolysis the area.

Two weeks before treatment no: Dermal-filler or botox, if having laser on that area.

Can I use Niacinamide after laser hair removal?
Typical concentrations of niacinamide applied topically are generally safe to use on the skin after laser hair removal.

It is important to note that everyone’s skin is different and it is recommended to consult your health practitioner before use and with any specific questions related to your skin’s sensitivities.

Please reach out with questions by calling us at 905-655-1999

Bumps and redness are normal. It is normal for the treated area to feel like a mild sunburn for a few hours. You should use a cold compress if the sensitivity continues. If there is any crusting, apply an antibiotic cream. Darker pigmented skin may have more discomfort than lighter skin and may persist longer. It is not advised to wear undergarments or tight clothing after having the bikini area lazered.
 
Immediately following your treatment, and for two weeks after your session, you should avoid unprotected direct sun exposure. If you have to go out into the sun, then you will need to apply sunscreen with Zinc, 20 SPF, or higher.
 
Guests obtaining laser hair removal treatments need to refrain from waxing and/or tweezing as a hair removal option. While receiving laser treatments, please shave to remove the remaining hair in between laser sessions.
 
Do NOT perform any activities that make you sweat. Sweat contains bacteria that will aggravate sensitive hair follicles resulting in a rash or worse, a skin infection.
 
Dead hairs will begin to shed 5 to 30 days after your treatment. Exfoliate to speed up hair shedding.

Laser hair removal on the face, underarms, arms and legs can be booked every 4 to 6 weeks, and on the trunk (back, shoulders, chest, stomach, pelvis and buttocks every 6 to 8 weeks, depending on the guest’s individual hair growth cycle. From the clinical and biological data provided by our National Trainer at Clarion Medical Technologies Inc., our experiences and past practices, we ‘typically’ recommend every 6 weeks for full body, face to toes hair removal. 

NOTE: If you notice your hair growing sooner or later than the recommended times listed above, we ask that you please contact us to change your pre-scheduled appointment time. This way, we can catch your unique hair growth cycle, enabling you to get the most out of your treatments. 

BUY ONE GET ONE PROMOTIONS
When purchasing a buy a medium or a large package and receive a small package FREE, please book your appointments 6 weeks apart so that both medium/large and the small can be completed in 1 session for each of the 6 sessions. We will monitor your unique hair growth cycle and modify if needed.

FULL BODY PACKAGES
When purchasing full body packages, please book your appointments 6 weeks apart so that head, limb and trunk areas can be completed at one time in a 45/75/90 minute treatment time. When hair growth pauses, seizes or slows down on an area, you are welcome to book single service laser sessions for the duration of your treatments. For example, booking just a Brazilian single treatment every 6 to 8 weeks until the stubborn hairs are gone.

Missing an appointment does not mean starting over. However, for maximum results, it’s best to stick to your hair growth schedule. 

HOW LASER WORKS
Lasers create a beam of highly concentrated light that penetrates deep into the skin where it delivers a controlled amount of therapeutic heat that is absorbed by the pigment located in the hair follicles. The laser is only effective when the hair follicle is in its active growth phase. The laser pulses for a fraction of a second, just long enough to destroy numerous follicles at a time and leaves the surrounding skin unaffected. Once these follicles are destroyed, the hair should not regrow even if you miss your next treatment session. It is possible, however, for a new follicle to develop over time, and get new hair growth.

There is no way to predict how many laser hair removal sessions a guest will need. We can tell you that our LightSheer Duet Laser Hair Removal machine is new (January 2022); it’s manufactured in North America; and, has Gold Standard Diode Technology — allowing you to get the most for your money!

This may happen due to your hair growth cycle, but it’s no problem!

An additional “touch up” treatment on a small troublesome spot can be arranged between treatments, no questions asked. There is no safety limit on the number of treatments a person can have.

Yes. For sanitary/hygiene purposes, a $17 disposable tip fee will be applied to each laser session requiring the large hand-piece

Full body laser hair removal session often require 2 tips.

It is not uncommon for 3 tips to be used on guests with a lot of hair on the first few sessions of their full body treatments.

You are welcome to shave any face or body part between appointments, but please do not pick, wax, thread or pluck.

Won’t shaving make my hair grow back thicker? No that’s a myth. Shaving hair does not change its thickness, colour or rate of growth. Shaving facial or body hair gives the hair a blunt tip. The tip might feel coarse or ‘stubbly’ for a time as it grows out. During this phase, the hair might be more noticeable and perhaps appear darker or thicker — but it’s not.

Please come with your hair about 3 mm long to ensure maximum results.

You’ll probably feel a momentary heat sensation or pinch. Discomfort is minimal for most people, but individual tolerances vary greatly. Keep in mind that some areas of the body are much less sensitive than others. Many people read, listen to music or even take a nap while being treated.

  • Area sanitization
  • Electrolysis
  • Area cooled with aloe gel

Yes! Electrolysis is effective for all skin types, hair types, skin colours, hair colours, and areas of the body. Regardless of the cause — heredity, metabolic, or hormonal conditions — electrolysis will permanently remove unwanted hair to reveal a glowing, confident you.  

Depending on the area, it could be a few minutes and up to an hour for a larger area. Most people who follow the recommended treatment plan can expect an entire area to be completed within 12 months. Factors such as hair growth cycles, the quantity and structure of hair presented, previous use of temporary hair removal methods, heredity, hormone function, certain medications and stress influence the treatment program for each individual.

Excessive hair growth, also known as hirsutism, can range from fine, vellus hair to dark, coarse hair on the face and body. Breaking down the hair growth cells on deep, coarse hairs may require more than one treatment. Based on a personal and confidential consultation, your aesthetician will design a treatment plan that addresses your specific hair removal needs.

Waxing is best when hair growth is about 1/2 cm long.

  • Area sanitization
  • Gentle application of wax
  • Area cooled with aloe gel
  • Foundation concealer
  • Powder, if needed

Brow waxing comes with a complimentary fill using a brow extender, trio brow blend and/or brow defining pencil.

Based on your skin type and the level of the skin darkness, you may see an instant improvement after the first session.

You will see full results 7 to 10 days after the treatment.

The Pink Intimate System is very simple. But prior to treatment, avoid shaving, waxing, or tweezing the area three days before your procedure. This helps ensure that the skin is intact and free from any rash or irritation.

If you get Laser Hair Removal of the area as well, you will need to wait 2-weeks before this treatment can be performed.

After treatment is recommended to avoid cleansing the treated area the same day as the treatment.

No, we do not offer or recommend a pick intimation system to our customers during pregnancy.

Although pink intimation treatment to be applied on hair-free skin, it’s not allowed exactly after shaving.

No, it’s completely pain-free. Treatment is done by abrasion of the skin by applying the pink intimate product.

1. Select the right facial for your skin, we can help during a free skin consultation.
2. No laser, waxing or shaving 48 hrs before/after.
3. Avoid sun 48 hrs before/after.
4. Come bare-faced with cleansed skin, if possible.
5. Do not exfoliate for 48 hrs after.

What happens if you can’t cleanse before seeing us? No worries, we’ve got you covered. All facials come with a face cleanse and tone prior to the treatment.

Our licensed aestheticians will welcome you into our spa and take time to consult with you about your skin concerns. They will ask questions about your skincare regime, products, diet and water intake.

Our aesthetician will then take you into one of our spa rooms that has been specially prepped for you with dimmed lights, lightly scented natural candles, calming music and a relaxing fireplace. You will then be left alone for a few minutes to get under the freshly washed blankets and to make yourself comfortable.

Upon return, our aesthetician will wrap your hair with a headband and cleanse your skin. Depending on which facial you are receiving, your skin (face, neck, décolleté) could be steamed, exfoliated, massaged and masked. During the facial or mask application, you will receive a hand and/or arm massage with a warm towel application.

The final step includes an application of toner, serum, moisturizer, thermal concentrate water and sunscreen (daytime).

You may request an add on to compliment your appointment but it is always best to schedule the add on at the time of booking to ensure there is enough time.

Depending what facial you come to use for, you may expect some or all of the following:

  • Consultation (skin/products/concerns)
  • Eye cleansing
  • Cleanser
  • Skin analysis
  • Second cleanse
  • Scrub (exfoliate)
  • Steam treatment*
  • Facial massage cream
  • Personalized mask*
  • Toner
  • Eye cream
  • Facial serum
  • Moisturizer
  • SPF if needed
  • Facial add on (See the Advanced Facial or Medical Facial website pages for pricing)

*Available with some facials, not all.

Dermaroller® is the original micro-needling devise. Its surgical-grade micro-needles penetrate to the needed depth in the dermis causing ‘pin-point bleeding’ and triggering the body’s spontaneous healing response. Identifying a small dot of blood means that the needed depth has been reached. This controlled injury underneath the skin’s surface causes the body to respond through the formation of new tissue layers of elastin and collagen fibres, as well as new capillaries for an improved blood supply in the treated area. The skin plumps and thickens in response to this stimulus ultimately reducing the appearance of scars and fine lines and other skin texture changes.

The micro-channels created by the needles allow skin care products and serums to penetrate and absorb deeper into the skin delivering more powerful results. These pinpricks kick-start your skin into healing mode which stimulates collagen and elastin production. The Collagen and elastin production plumps skin and improves the appearance of fine lines, wrinkles, acne scars, age spots, sunspots, large pores, uneven skin tone and other types of scars and skin elasticity.

Recovery can vary but generally the skin will be pink or red appearance for 24 – 48 hours, much like a sunburn with some minor bleeding and very occasionally some mild bruising and/or scabbing. The skin may also feel warm, tight and itchy for a short while. Generally the inflammatory reaction of the skin is usually short and fades significantly after a couple of days on average, depending on the skin colour of the individual. It may take longer for older clients or with a more sensitive skin type.

Side effects and risks are minimal with this type of treatment and typically include minor flaking or dryness of the skin, with some mild scab formation in rare circumstances. Since the tiny pricking channels close within minutes, and provided the procedure is done under clinical conditions, infections are extremely rare. Small white skin spots (milia) may also form on the skin which can be treated if these are persistent. As this is a non-ablative treatment, hyper-pigmentation or darkening of the skin area treated is highly unlikely but can very rarely occur.

A series of 3 treatments is recommended, with 6 weeks between treatments and an annual treatment after that.

Your service begins with a thorough cleansing with Dermaroller® gentle Skin Cleanser. When the treatment begins, Dermroller® Dermroller® CIT Hyal, micronized and concentrated Hyaluronic Acid Gel will be applied to your face to help the eDermastamp® gently glide over your skin. The eDermaStamp® Needle, is a single use, medical grade stainless steel micro-needle module that typically feels like a slight vibration, and almost like a massage with tingling on your skin. During the collagen induction process, the tiny needles in the eDermastamp® will penetrate through your skin creating tiny micro-lesions. These micro-lesions will trigger the production of your very own growth factors that result in collagen production. Lastly a Dermaroller® Mask will be applied for moisturizing and calming your skin. During the 20 minutes the mask is working, you will enjoy a hand and lower arm massage. Your eDermaStamp Micro-needling includes a product care package that you need to use as per the home care sheet you will be given

FreezPen treats all types of common non-malignant skin lesions: warts, dark spots, liver/age spots, skin tags, moles, keratosis, angiomas, fibromas, milia, molluscum contagiosum and more. Please note that any types of malignant or suspicious growths need to be treated by a certified dermatologist.

Your lesion is expected to fall off 2-4 weeks after the treatment. Some lesions are more persistent and may take longer to disappear.

The treatment is comfortable and doesn’t hurt. It feels like a light pinch. There is no need for local anesthesia.

Most lesions require one treatment. Large lesions, such as warts, may require 1-2 follow up treatments.

Immediately after. Treatments involve zero downtime.

FreezPen cryotherapy is the safest modality for the removal of unwanted skin growths. Since FreezPen treatments are non-invasive and precise, the risk of scars and infections is significantly diminished when compared to other invasive treatments.

FreezPen treatment usually takes no more than a few minutes. The duration of the treatment depends on the number of treated lesions, the number of freeze-thaw cycles and the duration of freezing.

As many as you like. There is no limit on the number of lesions per session.

Yes, children are most commonly treated for warts and Molluscum Contagiosum. FreezPen cryotherapy is a tolerable modality suitable for both children and adults.

Yes, FreezPen treatment is safe for everybody.

Although FreezPen cryotherapy is the safest treatment today for the removal of skin lesions, a few rare side effects may still occur. These side effects include:

  • Pigmentation – Temporary pigmentation is rare but possible because melanocytes are more susceptible to sub-zero temperatures. FreezPen minimizes the risk of collateral damage to healthy skin tissue, so the risk of pigmentation is minimized as well.
  • Blisters – temporary blisters may appear in the lesion area due to fluids that are released from destroyed lesion cells.
  • Hair loss – like melanocytes, hair follicles are more susceptible to sub-zero temperatures. Hair follicles in the treated area are more likely to be affected, thus hair may not grow back in the area of the lesion after cryotherapy.

Our makeup is professional grade that is long lasting and is non-pore clogging.

We offer free skin assessments and consultations. You are welcome to come prior to your scheduled appointment for a patch test.

 

With a combination of the BleachBright products and our teeth whitener machine, the gel is able to penetrate the dentin, where the stains lie, and actually bleach them clear. This gives the white appearance of the teeth. Once all of the stains are removed, your pearly whites will show!

If you believe that you need to get your teeth professionally whitened at a dentist’s office with a whitening lamp to see real results, think again. With BleachBright’s innovative at-home and on-location products and services, you can get the brightest, whitest smile you have ever seen, and you can do it in the convenience of your own home if you want to. Our LED. teeth whitening lights accelerate our carbamide peroxide gel to whiten teeth more efficiently and safely than any other at-home method available and they are just as effective as other, more expensive whitening methods you will see in many dentists’ offices. We also have battery operated take home LED lights as well as ones that plug in and are powered by your smartphone. All are easy to use and provide cumulative results for a long lasting, white smile.

Yes! There are many, all year long. Here’s how to find them:

  1. Email us at info@brooklinlaser.com to be added to our email list. You can expect 1 email a month, usually around the first of each month. You may also receive an email for special promotions such as Black Friday and Christmas.
  2. Opt in to be part of our birthday email and text messaging. We offer discounts on individual facials, laser hair removal packages, other services as well as on ERAMS’ Glam and Skeyndor products. The discounts take place 7 days before and 7 days after your birthdate, so be sure to keep your eye out for the email and text message.
  3. Check our social media and the homepage of our website each month — each month changes so that we have something for everyone! 
  4. Check our social media, eBlasts and the homepage of our website during our anniversary and holidays.

No. All sales are final, non-refundable and non-transferable. We do not offer refunds on laser, facial, hair/scalp or any other single service or package.

You may book an appointment for a FREE skin analysis, hair/scalp or laser consultation and patch test prior to purchasing a laser package or a FREE skin consultation prior to purchasing facial or tanning packages.

No, you may NOT apply a new discount or promotion to previous purchase. All sales are final, non-refundable and non-transferable. 

No, we do not offer refunds on open products.

We have samples of most products that we carry. You are welcome to try a sample or two before you buy, FREE!

No. As of February 1, 2024, we no longer sell Full Body Laser Hair Removal Packages. Keep an eye out for our social media and home page of our website for Small, Medium and Large area Laser Hair Removal promotions.

Visit vagaro.com/brooklinlaser to book a free skin analysis or facial service. 
905-655-1999  |  info@brooklinlaser.com